Employee Experience

/Tag: Employee Experience
Oct, 11, 2019 Oct, 11, 2019

Humbling: A Visit To The O.R.

By |2019-10-17T10:12:21-04:00October 11, 2019|Categories: Blog Posts|Tags: , , , , |

An incredible experience observing open heart surgery Humbling.  If I could choose one word to describe my job, that's the one I would choose: Humbling. Every day I get to work [...]

May, 11, 2019 May, 11, 2019

Healthcare Executive PODCAST Interview with Jake Poore

By |2019-05-16T13:05:09-04:00May 11, 2019|Categories: ILS In The News|Tags: , , , , |

Healthcare Executive Podcast: An Interview With Jake Poore On this episode of the American College of Healthcare Executives Podcast, host Chris Corragio interviews ILS President and Chief Experience Officer [...]

Mar, 19, 2019 Mar, 19, 2019

Organizational Cultures Must Grow Organically

By |2019-03-22T11:58:32-04:00March 19, 2019|Categories: Blog Posts|Tags: , , , , |

My seven-year-old daughter plays on one of our community’s recreational soccer leagues. Every Tuesday night, they practice on one of the old turf fields at the local high school. [...]

Nov, 12, 2018 Nov, 12, 2018

Who’s Caring For Those That Care For Others?

By |2019-01-29T13:39:42-04:00November 12, 2018|Categories: Blog Posts|Tags: , , |

The Danger in Calling Doctors and Nurses Superheroes I’m obsessed with the new TV show, “New Amsterdam.” Have you seen it? It takes place at a hospital in New [...]

Jun, 26, 2018 Jun, 26, 2018

It’s Not The Doctor’s Fault – It’s The Culture

By |2018-12-08T21:43:11-04:00June 26, 2018|Categories: Blog Posts|Tags: , , |

There’s never a justification for rude behavior toward a patient. But if we look closer, sometimes there’s an explanation. A video recently surfaced of a doctor who mocked and [...]

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