Patient Experience

/Tag: Patient Experience
Nov, 21, 2019 Nov, 21, 2019

Memorable moments: My Son’s First Buffalo Bills Game

By |2019-12-03T18:43:54-05:00November 21, 2019|Categories: Blog Posts|Tags: , , |

As a father, I get to experience a lot of “firsts” with my kids. The first time they ride a bike on their own. The first day of school. [...]

Nov, 15, 2019 Nov, 15, 2019

Keep Private Conversations Private With The Art of Positive Distraction

By |2019-11-26T10:51:16-05:00November 15, 2019|Categories: Blog Posts|Tags: , , |

There are many ways to keep private conversations private. Maybe you close a door. Lower your voice. Move to a quiet area so you can respect the privacy of [...]

Nov, 13, 2019 Nov, 13, 2019

#OKBoomer: How To Handle A Toxic Employee Culture

By |2019-11-26T11:23:36-05:00November 13, 2019|Categories: Blog Posts|Tags: , |

A toxic employee culture can have profound affects on the customer or patient experience. If employees are not treated by their leaders or by one another with kindness and [...]

Nov, 8, 2019 Nov, 8, 2019

Pensacola News Journal Interviews Jake Poore on Creating Purpose For Employees

By |2019-11-26T10:50:22-05:00November 8, 2019|Categories: ILS In The News|Tags: , , |

EntreCon Speaker and Former Disney Leader To Talk About "Creating Purpose For Employees" (Read full article) by Madison Arnold, Pensacola News Journal Younger generations of workers want much different [...]

Oct, 25, 2019 Oct, 25, 2019

Create a “Right Fit” Recruiting Video

By |2019-10-28T20:08:26-05:00October 25, 2019|Categories: Blog Posts|Tags: , , , , |

Have you ever wondered how organizations like Disney, Starbucks, Chick-fil-A and others always seem to have the friendliest employees? The reason is simple -- each of these companies hires [...]

Load More Posts