Art of Positive Distraction

/Tag: Art of Positive Distraction
Nov, 15, 2019 Nov, 15, 2019

Keep Private Conversations Private With The Art of Positive Distraction

By |2019-12-10T12:06:53-05:00November 15, 2019|Categories: Blog Posts|Tags: , , |

There are many ways to keep private conversations private. Maybe you close a door. Lower your voice. Move to a quiet area so you can respect the privacy of [...]

Jul, 23, 2019 Jul, 23, 2019

Caring For Others Requires “Emotional Intelligence”

By |2019-07-25T16:31:23-05:00July 23, 2019|Categories: Blog Posts|Tags: , , |

Emotional intelligence is the ability to read the emotions of others. It's a valuable skill in any industry that deals with customers, guests, visitors, and of course patients because [...]

Dec, 17, 2018 Dec, 17, 2018

How Disney Preserves The Guest Experience

By |2019-02-20T14:17:38-05:00December 17, 2018|Categories: Blog Posts|Tags: , |

How Disney Hides Their Backstage Areas To Create Great Guest Experiences Most people are aware that Disney has backstage areas where their cast members (employees) and character entertainers go [...]

Mar, 26, 2018 Mar, 26, 2018

How To Make Your Facility Stand Out From The Others

By |2018-12-08T21:46:59-05:00March 26, 2018|Categories: Blog Posts|Tags: , , , |

If you’ve seen one doctor’s office, waiting room, exam room…you’ve seen them all, right? Well, maybe that’s not entirely accurate, but you know what I mean. By and large, [...]

Feb, 28, 2018 Feb, 28, 2018

Our Newsletter – Form, Function, and The Art of Positive Distraction

By |2019-10-22T16:56:33-05:00February 28, 2018|Categories: Newsletters|Tags: , |

Inside: How Disney characters can help the patient experience.Jake talks about the need for balance and the yin and yang of Patient Experience.VIDEO: Jake shares his best strategy for creating [...]

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