Art of Positive Distraction

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Keep Private Conversations Private With The Art of Positive Distraction

2019-12-10T12:06:53-05:00November 15, 2019|Tags: , , |

There are many ways to keep private conversations private. Maybe you close a door. Lower your voice. Move to a quiet area so you can respect the privacy of [...]

Caring For Others Requires “Emotional Intelligence”

2019-07-25T16:31:23-04:00July 23, 2019|Tags: , , |

Emotional intelligence is the ability to read the emotions of others. It's a valuable skill in any industry that deals with customers, guests, visitors, and of course patients because [...]

How To Make Your Facility Stand Out From The Others

2018-12-08T21:46:59-05:00March 26, 2018|Tags: , , , |

If you’ve seen one doctor’s office, waiting room, exam room…you’ve seen them all, right? Well, maybe that’s not entirely accurate, but you know what I mean. By and large, [...]

Our Newsletter – Form, Function, and The Art of Positive Distraction

2019-10-22T16:56:33-04:00February 28, 2018|Tags: , |

Inside: How Disney characters can help the patient experience.Jake talks about the need for balance and the yin and yang of Patient Experience.VIDEO: Jake shares his best strategy for creating [...]

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