Using the Right D.O.S.E of Disney Magic to Improve the Patient Experience

March 29, 2022|Tags: , , , , |

Dopamine, oxytocin, serotonin, endorphins—four ways our body rewards us for positive experiences, and four things to strive for in the patient experience. ILS President Jake Poore came up with the acronym [...]

How to Foster Connection with Personal Inventory Sheets

February 24, 2022|Tags: , , , , |

Getting to know your employees' personal preferences is a great way to foster understanding, deepen connections and establish loyalty. When you know your employees' preferences, likes and dislikes, you're [...]

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