/Tag: Disney
Jun, 30, 2019 Jun, 30, 2019

The Values That Make Disney, Disney

By |2019-08-28T23:20:03-04:00June 30, 2019|Categories: Blog Posts|Tags: , , |

Two of the key drivers at Disney are cleanliness and friendliness. Despite having the most incredible rides, attractions and shows, the two things guests frequently say “wow’d” them was [...]

May, 31, 2019 May, 31, 2019

Picture Perfect: A Disney Story About Mamas & Babies

By |2019-06-04T14:24:23-04:00May 31, 2019|Categories: Blog Posts|Tags: , , |

At Disney theme parks, mamas of babies take good care of mamas with babies. How do I know? Back in the mid-90s, I was fresh out of college and [...]

Apr, 23, 2019 Apr, 23, 2019

Win A Copy of Jake’s New Book “99 Lessons Learned From Disney To Improve the Patient Experience”

By |2019-04-23T14:58:14-04:00April 23, 2019|Categories: Blog Posts|Tags: , , , |

We're kicking off #PatientExperienceWeek with a book giveaway! To celebrate Patient Experience Week, we're giving away copies of Jake's new book, "99 Lessons Learned From Disney To Improve the [...]

Jan, 31, 2019 Jan, 31, 2019

Is Cleanliness A Differentiator? Walt Disney Thought So – January 2019

By |2019-06-18T11:48:23-04:00January 31, 2019|Categories: Newsletters|Tags: , |

PX Solutions Newsletter: "Is Cleanliness A Differentiator? (Walt Disney Thought So)" In this issue of the PX Solutions newsletter, Jake shares a lasting leadership lesson from Walt Disney and [...]

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