What Our Clients Are Saying
Former President and CEO, Sheltering Arms Rehab Hospital
Dr. Karl Zeff
Division Head for Psychiatry, Mercy Medical Group
Clinic Manager, Mercy Medical Group
One of the best at ACHE Congress this year. Jake Poore needs to be a keynote, not a breakout. Thank you, Jake, for living your passion. Brilliant!
ACHE Congress attendee
ACHE Conference 2015
Jake’s knowledge of OUR [organization] is impressive! Really brings information home and relevant!
Great Leader Strategies attendee
I heard Jake’s presentation (several years ago) at Staten Island University Hospital and I remain changed by it.
Allan Weidenbaum PhD, RN
Sr. Admin. Director – Medicine, Lenox Hospital
Jake is the only speaker we’ve had to earn a perfect 5.0 rating from all our members; and we’ve had over 60 presenters at 19 Leadership Development Institutes over the past 5 years.
C. David Crouch
Former Chief Learning Officer – Blue Ridge Healthcare
There are storytellers who come in, and you think, oh, that’s a sad story, but they leave and you say, so what? Jake Poore has the ability to tell a story and get every person who hears it to realize the “so what”– how I apply that in my role no matter who I am.
We received fantastic feedback on Jake from our attendees who really embraced his thoughts and ideas on healthcare service delivery. beyond this though Jake was personable and professional and a pleasure to work with. Jake is a man who clearly practices what he preaches.
Syracuse Behavioral Healthcare
I had the opportunity to hear Jake speak at the ACHE conference a couple of weeks ago and I was very impressed by his approach. Without any exaggeration, I would say that he was the best speaker I heard in the three days that I was there. He was engaging and clearly an expert in the area of building customer loyalty as well as making the connection to improving the patients’ experience.
Sana Y. Rockwell, MPH
FACHE Director, Patient Experience UC Health – Great Leader Strategies attendee
Jake was amazing, the presentation was great, and I got a ton of positive feedback. I appreciate your recommendation for Jake. He spent the day with us and it was a great investment for us to have his expertise.
Children’s Mercy Hospital, Kansas City Missouri
Eric, I just wanted to thank you for a wonderful, lively engaging presentation. I have heard nothing but positive comments from staff and physicians.
Catherine Shock, RN
Manager Clinical Informatics – Edward Medical Group
Darryl Ross, your presentation was extremely relevant to what our teams face everyday. Your energy and passion in your presentation won them all over! Conversation after conversation, they raved about how much they got out of this. “The best training class” was a phrase repeated often.
Rite Aid Corp
All I have been doing is telling all my staff about your and Jake’s seminar and WOW, what a class! I plan on teaching many of your gems and techniques to my staff over the next few months during my weekly huddles.
Aaron D. Eckard LT, MSC, USN OIC
Patient Affairs Fort Belvoir Comm Hospital
Thanks for a great symposium! I think the standing ovation said it all.
Mary Lou Sole, PhD, RN, CCNS, FAAN, FCCM
Dean and Professor, Orlando Health Endowed Chair in Nursing, College of Nursing, University of Central Florida
The way Jake handled our Executive Team meeting was perfect. We are already seeing a significant shift in their engagement level and we are SO grateful. We can hardly wait to see your magic unfurl throughout the year. Thank you for all you do.
Development Director, Carson Tahoe Health Foundation
Jake’s presentation and focus get to the heart of the matter in any hospital or health system. And that is creating a sustainable culture that is always, not sometimes, but always patient focused. Jake’s presentation which is engaging, insightful and never boring, as well as the methods he uses for creating the patient focused sustainable culture is a must see experience.
Michael J. Krivich, FACHE, PCM
Principal and Founder, Michael J Group
Jake Poore is not your typical speaker. What sets him apart from other keynote speakers is the level of personal involvement and attention to detail he brings to each event. Prior to his engagement with us, Jake spent three hours touring our facility, listening to and learning from our hospitalists and patients. Unlike other speakers we’ve invited, Jake wanted to know more about our organization. Over the years, we’ve had lots of speakers come in and do their thing, but Jake was different. I didn’t expect him to be as involved as he was. Our event was focused on celebrating shared governance’s accomplishments. He was very complimentary of our facility; however, I was most impressed with his ability to skillfully balance our celebration with a few tips about some areas we might improve upon…that can be difficult to do, but Jake did it beautifully.