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Cultural Transformations

The Blueprints You Need To Create World-Class Experiences For Patients and Employees, Always

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MUST-READ BOOK BY JAKE POORE

In 99 Lessons Learned from Disney To Improve The Patient Experience, Jake Poore shares Disney’s secrets to creating world-class experiences and he shows you exactly how they can be adapted to healthcare to transform the patient and employee experience.

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“A DEPARTMENT PLAYBOOK: KEYS TO CREATING YOUR CULTURE OF ALWAYS”

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FREE WEBINAR: ELEVATE THE HUMAN SIDE OF HEALTHCARE

5 Easy and Actionable Tools To Improve The Patient Experience Today

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Our Blog, Case Studies, Articles…And Much More!

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NEW BOOK BY JAKE POORE

Jake Poore’s new book, 99 Lessons Learned from Disney To Improve The Patient Experience, shares Disney’s secrets to creating world-class experiences and shows how they can be adapted to healthcare to transform patient and employee experiences

BUY THE BOOK

VIDEO FROM JAKE POORE

“A Department Playbook: Keys to Creating Your Culture Of Always”

WATCH THE VIDEO

FREE WEBINAR

5 Easy and Actionable Tools To Improve The Patient Experience Today

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Building a Grassroots Culture: Baystate Breast and Wellness Center

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