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Cultural Transformations

The Blueprints You Need To Create World-Class Experiences For Patients and Employees, Always

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MUST-READ BOOK BY JAKE POORE

In 99 Lessons Learned from Disney To Improve The Patient Experience, Jake Poore shares Disney’s secrets to creating world-class experiences and he shows you exactly how they can be adapted to healthcare to transform the patient and employee experience.

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VIDEO FROM JAKE POORE

“A Department Playbook: Keys to Creating Your Culture Of Always”

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5 Easy and Actionable Tools To Improve The Patient Experience Today

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Our Blog, Case Studies, Articles…And Much More!

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NEW BOOK BY JAKE POORE

Jake Poore’s new book, 99 Lessons Learned from Disney To Improve The Patient Experience, shares Disney’s secrets to creating world-class experiences and shows how they can be adapted to healthcare to transform patient and employee experiences

BUY THE BOOK

VIDEO FROM JAKE POORE

“A Department Playbook: Keys to Creating Your Culture Of Always”

WATCH THE VIDEO

FREE WEBINAR

5 Easy and Actionable Tools To Improve The Patient Experience Today

REGISTER NOW

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Upcoming Events

November 13, 2019 

Studer Community Institute EntreCon Pensacola 2019
Jake Poore Delivers “Being Brilliant On The Basics Gets You To World-Class”
Pensacola, FL

January 22 – 24, 2020 

Reimagining Healthcare Workshop
At the Walt Disney World® Resort
Presented by Jake Poore and Integrated Loyalty Systems
Orlando, FL
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Jan 29 – 30, 2020 

American College of Healthcare Executives (ACHE) Clearwater Beach Cluster 2020
“Improving the Patient Experience To Build Customer Loyalty”
Clearwater, FL

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Building a Grassroots Culture: Baystate Breast and Wellness Center

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