Culture

/Tag: Culture
Jun, 26, 2018 Jun, 26, 2018

It’s Not The Doctor’s Fault – It’s The Culture

By |2018-12-08T21:43:11+00:00June 26, 2018|Categories: Blog Posts|Tags: , , |

There’s never a justification for rude behavior toward a patient. But if we look closer, sometimes there’s an explanation. A video recently surfaced of a doctor who mocked and [...]

May, 29, 2018 May, 29, 2018

How To Get Your Employees To Stop Passing The Buck

By |2018-12-08T21:44:04+00:00May 29, 2018|Categories: Blog Posts|Tags: , , , |

You know the expression, ‘the buck stops here’? Wouldn’t it be great if every employee in every industry stopped passing the buck? Imagine, a world where engaged employees took [...]

Feb, 6, 2018 Feb, 6, 2018

VIDEO: A Department Playbook: Keys To Creating Your Culture of Always

By |2018-12-08T21:50:11+00:00February 6, 2018|Categories: Blog Posts|Tags: , , , , , , , |

Patients are measuring us on two things: Kindness and the FREQUENCY of that kindness. And yet, we have employees doing their own thing operating in silos. So how do [...]

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