ILS In The News

/ILS In The News
Dec, 6, 2018 Dec, 6, 2018

NHIA Infusion Magazine | The Power of Connections by Jake Poore

By |2019-02-14T12:57:15+00:00December 6, 2018|Categories: ILS In The News|Tags: |

There is great power in the human connections we make, especially in health care. Our team calls this focus on making connections the "human side of health care." And we [...]

Jul, 6, 2018 Jul, 6, 2018

ACHE Healthcare Executive Magazine | “Become a Next-Tier High-Reliability Organization” by Jake Poore

By |2019-02-14T12:57:30+00:00July 6, 2018|Categories: ILS In The News|Tags: , , |

Become A Next-Tier High-Reliability Organization| ACHE Healthcare Executive Magazine by Jake Poore A key step to becoming a next-tier, high-reliability organization is not just improving safety protocols but also [...]

Feb, 8, 2018 Feb, 8, 2018

HC Design Magazine | How Healthcare Design Can Drive Positive, Memorable Patient Experiences

By |2019-02-14T12:57:42+00:00February 8, 2018|Categories: ILS In The News|Tags: , |

Designing For Loyalty: How Healthcare Design Can Drive Positive, Memorable Patient Experiences | HCDesign Magazine An interview with Jake Poore, President and Chief Experience Officer of Integrated Loyalty Systems [...]

Jul, 8, 2017 Jul, 8, 2017

Beryl Institute | Sometimes Is The Enemy of Always by Jake Poore

By |2019-02-14T12:58:00+00:00July 8, 2017|Categories: ILS In The News|Tags: , |

Beryl Institute | "Sometimes Is The Enemy of Always" by Jake Poore If good is the enemy of great in business (as author Jim Collins suggests), then in healthcare, [...]

Mar, 14, 2017 Mar, 14, 2017

Fierce Healthcare | Four Tips To Improve The Patient Experience

By |2019-02-14T12:58:07+00:00March 14, 2017|Categories: ILS In The News|Tags: |

Dignity Health Medical Foundation had a great marketing message: Hello humankindness. But that’s not the way all of its patients saw it. Like the man who complained that the [...]

Jul, 8, 2015 Jul, 8, 2015

ACHE Healthcare Executive Magazine | When Culture and Strategy Collide by Jake Poore

By |2019-02-14T12:58:19+00:00July 8, 2015|Categories: ILS In The News|Tags: , |

ACHE Healthcare Executive Magazine | When Culture and Strategy Collide by Jake Poore Many say the definition of insanity is doing the same thing over and over again and [...]

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