Intentional Cultures Use Intentional Words
Sometimes we don’t even realize the impact of the words we’re using in daily conversation with patients and with one another. Words hold power and the ones we choose [...]
Sometimes we don’t even realize the impact of the words we’re using in daily conversation with patients and with one another. Words hold power and the ones we choose [...]
Think about the last customer service rep you spoke with over the phone. Would you hire them to work at your organization? It’s an interesting question and one that [...]
Our only goal in this space is to provide content that is meaningful to you and your teams. But we know that the most important part of sharing any [...]
Photo by Igor Ovsyannykov on Unsplash Creative Commons Is there anyone that doesn't like the classic holiday film It's A Wonderful Life? Such a great reminder of [...]
Have you ever been suckered into staying at one of those timeshare places for hours on end just to get a free _____ (insert the item of your choice here: [...]
I have an old book filled with recipes handed down through the generations. On page 112 there's a recipe for apple pie. Page 53 shows a recipe for chicken [...]