Customer Experience

/Tag: Customer Experience
Apr, 30, 2018 Apr, 30, 2018

Hardwiring Random Acts of Kindness So They Become Business As Usual

By |2018-12-08T21:45:55+00:00April 30, 2018|Categories: Blog Posts|Tags: , , , , |

Using someone’s name is a customer service trick anyone can use to personalize and warm-up the customer or patient experience. Why? Because something magical happens when people use your [...]

Mar, 26, 2018 Mar, 26, 2018

How To Make Your Facility Stand Out From The Others

By |2018-12-08T21:46:59+00:00March 26, 2018|Categories: Blog Posts|Tags: , , , |

If you’ve seen one doctor’s office, waiting room, exam room…you’ve seen them all, right? Well, maybe that’s not entirely accurate, but you know what I mean. By and large, [...]

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