Healthcare Car Lot
A post by ILS team member, Eric Kidwell: One of the things that makes healthcare so different from anything other business is that very few people are competing on [...]
A post by ILS team member, Eric Kidwell: One of the things that makes healthcare so different from anything other business is that very few people are competing on [...]
Sometimes a very simple thing can show empathy and caring in a way that feels small but is really important. For example, I was at a Panera Bread in [...]
Two stories from the sports world are showing us how important an organizational culture can be. First, the Boston Red Sox. Just two years ago, they were a culture [...]
The professional baseball season is 162 games and as many as 19 games in the playoffs so you can just feel the relief through the happiness of the team [...]
Traditional thinking is that technology makes things faster and better, right? Not always. For example, just yesterday I was trying to have some workbooks printed at a national chain [...]
A post by ILS team member Eric Kidwell: My mother is in a nursing home. She has dementia. It has been rough. Today, she called me and told me [...]