Clinical excellence is good. Clinical excellence with reminder scripts of what to say and do during a clinical visit is better. Clinical excellence with Caring Out Loud® is BEST. [...]
A post by ILS Vice President, Kwesi Johnson After a long work week, Friday evening is typically the time when many professionals are happy to leave work in the office [...]
Keeping Patients In The Loop By Caring Out Loud Caring Out Loud® is the process by which we proactively anticipate needs by communicating clearly (verbally or nonverbally) with others [...]
The Danger in Calling Doctors and Nurses Superheroes I’m obsessed with the new TV show, “New Amsterdam.” Have you seen it? It takes place at a hospital in New [...]
This sign might not look like a big deal but for a weary traveler who just arrived on the red-eye, it’s very reassuring. Notice the bottom line which reads, [...]
Hard conversations can happen anywhere. Whether it's a medical exam room, your boss's office or in your child's classroom, there are times when the news is sometimes hard to [...]
