How Disney Handles Visual Intrusions
Since my family lives in Orlando, we visit Disney fairly regularly. During one such visit, we visited Hollywood Studios and I snapped this photo of an area being refurbished. [...]
Is Cleanliness A Differentiator? Walt Disney Thought So – January 2019
PX Solutions Newsletter: "Is Cleanliness A Differentiator? (Walt Disney Thought So)" In this issue of the PX Solutions newsletter, Jake shares a lasting leadership lesson from Walt Disney and [...]
Why Do We Call It A “Geriatric Pregnancy”?
A friend of mine is 39 and expecting her third child. It was a planned pregnancy and she and her husband are overjoyed and crossing their fingers for a [...]
The Art of A Sincere Apology (Inspiration From Ben Franklin)
The Art of A Sincere Apology (Inspiration from Ben Franklin) “Never ruin an apology with an excuse.” - Ben Franklin Today is the birthday of one of my favorite [...]
Our Monthly Roundup of PX In the News – January 9, 2019
TOP 5 PX news stories this month: 5 Habits of Strategic Thinkers 68 Laws of the E.R. And more! READ MORE SUBSCRIBE TO OUR NEWSLETTER [...]
Improving the Patient Experience For Good
Improving the Patient Experience For Good Is one of your New Year’s Resolutions to improve the patient experience at your hospital or care facility? If so, I have some [...]