Our Newsletter

//Our Newsletter

[vc_row][vc_column][vc_column_text]language of serviceChoosing a Language of Service

Inside: The key to changing your culture is to change your stories…and to change your stories, you must change your words.

VIDEO: Jake shares his best strategy for creating a culture of Always: The Department Playbook.

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By |2018-02-08T14:22:07+00:00January 31, 2018|Categories: Newsletters|Tags: , , , |

About the Author:

Jake Poore is the President and Chief Experience Officer of Integrated Loyalty Systems, a company dedicated to elevating the human side of healthcare. An internationally acclaimed keynote speaker and patient experience expert, Jake has worked with thousands of healthcare professionals sharing with them the blueprints needed to create a culture with intention and to improve the employee and patient experience. For nearly a decade, he has taught workshops as faculty for the American College of Healthcare Executives. Contact Jake to book him to speak at your next meeting or conference.