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/Jake Poore

About Jake Poore

Jake Poore is the President and Chief Experience Officer of Integrated Loyalty Systems, a company dedicated to elevating the human side of healthcare. An internationally acclaimed keynote speaker and patient experience expert, Jake has worked with thousands of healthcare professionals sharing with them the blueprints needed to create a culture with intention and to improve the employee and patient experience. For nearly a decade, he has taught workshops as faculty for the American College of Healthcare Executives. Contact Jake to book him to speak at your next meeting or conference.
Jun, 18, 2019 Jun, 18, 2019

When Efficiency Trumps Compassion and Courtesy

By |2019-06-18T15:55:47+00:00June 18, 2019|Categories: Blog Posts|Tags: , , , |

Safety should always be the number one priority. But what happens when compassion and courtesy are trumped in our pursuit of efficiency? Picture this. I was in a hotel [...]

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