By Jake Poore

Dear Partners, Leaders and our ILS Friends,

Our team wanted to reach out and let you know we are here, we see you, and most importantly, we appreciate you. Thank you for fighting the good fight and thank you for the dedication and expertise you bring to work every day, but especially during this unprecedented time.

We also wanted to share a little of the human side of healthcare. Below are just a few resources we thought you might be able to use personally and professionally during the COVID-19 pandemic. This is such a difficult and trying time. I know many of you are working around the clock and personal time may be at a minimum. But for those moments when you’re able to decompress, perhaps some of these resources and tips can help you care for yourself, your teams, and your loved ones. 

Information Sources

This is a great source for the most up-to-date data (without turning on the news and waiting for them to share):  Worldometer 

Politics aside, this article has a graph with a slider bar that you can move about to see how “Flattening the Curve” works. It’s fantastic (scroll down to the second graph for the slider). 

A Few Ways To Maintain Good Mental Health During This Time

  • Exercise when possible. Even a quick walk outside for a breath of fresh air can help.
  • Limit the news on TV or radio to 5 minutes, or choose a time of day to get the day’s news quickly and then turn it off.
  • Take the Happiness class, which is being offered on Coursera for free. It’s a highly popular class taught by a Princeton professor.
  • Repeat strong mental phrases such as: “We can do this.”
  • Seek out the positive. Start and end each day thinking about at least one thing you are grateful for.

Things we can do individually

  • As healthcare professionals, you’re already fully aware of these tips; however, as a reminder for you and your teams and your loved ones: wash your hands, don’t touch your face, stay six feet away from others, isolate yourself whenever possible.
  • Assume you are a carrier. Even if you don’t believe you have it, you could be a carrier and unknowingly pass it on to others in all the places you go and the things you touch.
  • Be vigilant. Take sanitizing wipes with you wherever you go.
  • Donate…money, blood, food…whatever you’re able.
  • Help to spread good information (and don’t spread misinformation).
  • Make face masks at home.
  • Call someone every day to help prevent loneliness. Make a special effort to reach out to an elderly person.
  • Spread positivity.

Here Are Some ILS Resources on the Patient Experience

Resources for parents with kids at home

For Toddler Age Children:

Busy Toddler

ABC Mouse

For Elementary Age Children:

Khan Academy

  • Kahoot
  • Adventure Academy
  • Brain Pop
  • TypingClub

For Middle School/High School:

  Khan Academy: includes SAT practice for high schoolers looking to prepare for the SAT test.

For All Ages and Other Fun Ideas:

Please know that our entire team at Integrated Loyalty Systems is grateful for you and for the work you do, particularly during this pandemic.

And please let us know how we can best support you — you can call me or my team anytime at (407) 859-2826 or email me at

Stay safe and know that you are in our thoughts and prayers every day.

With admiration and gratitude,