5 Good Things Happening Right Now
Let's focus on the good. Here are 5 good things happening right now. Grocery stores like Wegmans, Stop and Shop, Kroger, Giant, Market Basket and Publix are offering select [...]
Integrated Loyalty Systems’ Response to COVID-19
In the best interest and safety of our clients and our employees, and in response to COVID-19, Integrated Loyalty Systems is announcing as of March 16 that we are [...]
Use Proactive Anticipation To Create Better Patient Experiences
There’s a tool I’ve been working on and refining for years that I’d like to share with you. In speeches and workshops, I talk a lot about a concept [...]
Finding Great Stories: 4 Tips For Healthcare Organizations
Jeni Williams, ILS Guest Blogger A guest blog post by Jeni Williams A girl who played as a catcher for her high school softball team, even though [...]
Reset and Refocus: The One Article I Re-Read Each Year
The One Article I Re-Read Every Year There's one article I come back to every year because it helps me reset and refocus and prepare for the year ahead. [...]
Jake Poore Featured In New Book on Healthcare by Dr. Jonathan Burroughs
Jake Poore, President and Chief Experience Officer of Integrated Loyalty Systems, is a contributing author to Essential Operational Components for High-Performing Healthcare Enterprises, a new book by Dr. Jonathan [...]