Finding Great Stories: 4 Tips For Healthcare Organizations
Jeni Williams, ILS Guest Blogger A guest blog post by Jeni Williams A girl who played as a catcher for her high school softball team, even though [...]
Stories Can Change Your Life by Chris Thrash
A guest post from ILS Vice President, Chris Thrash Stories Can Change Your Life When I was in third grade, Mrs. Blevins called me up to her desk from [...]
We See You And We Thank You
Thank you..... Nurses Doctors Housekeeping staff Food and service technicians Front desk team Ambulance drivers X-ray technicians Surgeons Anesthesiologists CNAs Thank you for choosing a profession that doesn't close down [...]
NHIA Infusion Magazine | The Power of Connections by Jake Poore
There is great power in the human connections we make, especially in health care. Our team calls this focus on making connections the "human side of health care." And we [...]
ACHE Healthcare Executive Magazine | “Become a Next-Tier High-Reliability Organization” by Jake Poore
Become A Next-Tier High-Reliability Organization| ACHE Healthcare Executive Magazine by Jake Poore A key step to becoming a next-tier, high-reliability organization is not just improving safety protocols but also [...]
HC Design Magazine | How Healthcare Design Can Drive Positive, Memorable Patient Experiences
Designing For Loyalty: How Healthcare Design Can Drive Positive, Memorable Patient Experiences | HCDesign Magazine An interview with Jake Poore, President and Chief Experience Officer of Integrated Loyalty Systems [...]