Patient Math
Jack goes to the doctor. He pays his $50 co/pay for the visit. He assumes that the visit must cost about $300 total though he doesn’t really know. The [...]
Famous For Fifteen Minutes
Andy Warhol’s most famous quote is, “In the future, everyone will be famous for 15 minutes.” I think he might think it was ironic that he is partly famous [...]
Does “La Quinta” Mean ‘The Rude’
A post by ILS team member Eric Kidwell: I travel almost every week and sometimes there are problems that seem to create themselves. Staying at a La Quinta in [...]
If You Fall, I’ll Pick You Up
When my son was born, I was singing him a song called “The Horses” by Kenny Loggins. My father had come to visit and was listening from the other [...]
Are You One On “Those People?”
Traveling around the country, I meet a lot of “those people.” There are really two types of “those people.” First, there are “those people” who suck the oxygen out [...]
The Right Way To Say “Thanks!”
In business today, employees have found a variety of ways to respond to the customer who says, “Thank You.” One guy I came across in Springfield, Mass. said, “Ok, [...]