Your Rude Employees Can Be The Secret To Culture Change
A few years ago, I called a senior level client and was surprised to hear her answer the call herself. Usually, her administrative assistant answered all calls. She later [...]
A few years ago, I called a senior level client and was surprised to hear her answer the call herself. Usually, her administrative assistant answered all calls. She later [...]
To our patients, everything speaks and everything matters. In this issue, Jake Poore shares a story from his childhood; we celebrate our client successes; and find out our One Big [...]
TOP 5 PX news stories this month: Atul Gawande: Curiosity and What Equality Really Means How To Hardwire Random Acts of Kindness So They Become Business as Usual and [...]
Incredibly, it's been two years since the Orlando Pulse nightclub shooting. When a community has been pierced by tragedy, a tremendous sense of helplessness often arises. But there is also [...]
Do your volunteers know how important they are? Too often they (or we) dismiss them as being "just a volunteer" but really? The work they do is sacred. Read [...]
You know the expression, ‘the buck stops here’? Wouldn’t it be great if every employee in every industry stopped passing the buck? Imagine, a world where engaged employees took [...]