Our Monthly Roundup of PX In the News – October 9, 2019
TOP 5 PX news stories this month: Putting Healing Back At The Center of Healthcare 10 Attributes of Culture That Make It So Difficult To Change Creating Memorable Experiences: [...]
Jake Poore On The Key Elements Of An “On The Spot Recognition” Program
What's the recipe for a great On The Spot Recognition program? And why is it NOT a good idea to tie a recognition program to external rewards like gift [...]
What’s That Smell?
The other day a city bus drove past me and released a huge cloud of diesel exhaust. I was out for a lunchtime run and wasn’t paying close attention [...]
Our Monthly Roundup of PX In the News – September 12, 2019
TOP 5 PX news stories this month: Are You a Boss or A Leader? Using Patient Satisfaction Kiosks in the Emergency Department Hope Matters And more! " text_transform="" title="" [...]
The Link Between The Fear of Flying and the Patient Experience
ILS Vice President Kwesi Johnson A post by ILS Vice President Kwesi Johnson Do you have a fear of flying? If yes, you’re not alone. Up to [...]
A Warm Welcome That Will Melt Your Heart
There’s something almost sacred about the first and last moments of an event. They touch our hearts. And, they’re the ones we tend to remember the most. The birth [...]