Integrated Loyalty Systems
Call us at 407-859-2826 or contact us via our contact form.
Why Choose Us

Our clients range from manufacturing groups to educational systems to national and local healthcare organizations. ILS' team lead each of these organizations in their quest to develop a world-class service culture, helping to make them both the destination of choice and the employer of choice, which, in turn, drives loyalty.

Featured Client Case Studies

We invite you to take a glimpse into the successes of some of our clients and the real solutions that have helped them achieve world-class service.

clients-nrh.jpg National Rehabilitation Hospital has been ranked as one of the top 10 hospitals in the nation by U.S. News & World Report. Click here (PDF) to read how Integrated Loyalty Systems has integrated the NRH's new service culture into recruitment, selection, new employee orientation, coaching, training, and their corporate university. clients-nrhworkshop.jpg

clients-ochsner.jpg Ochsner Health System is one of the largest, fully-integrated health care systems in the Gulf South with 6 hospitals, 25 clinics, and 3 fitness and rehabilitation centers spread over Southeast Louisiana and employs over 8,000 employees. Click here (PDF) to read how Integrated Loyalty Systems lead Ochsner in creating a "Culture of Yes."

clients-lehighvalleyhospital.jpg Lehigh Valley Hospital is a not-for-profit organization that aims to heal, comfort, and care for the people within their community, and they are one of the largest teaching facilities in Pennsylvania.

clients-blueridge.jpg Blue Ridge HealthCare is a modern and progressive organization affiliated with Carolinas HealthCare System. Integrated Loyalty Systems' work on Blue Ridge's new employee orientation (NEO) resulted in the NEO being showcased in the StuderGroup What's Right in Health Care 2005 conference.

clients-elmwood.jpg Elmwood Fitness Center is one of the largest health and fitness facilities in the southern region. Integrated Loyalty Systems worked with Elmwood Fitness to unite all employees towards the same service promise: We Inspire Confidence.

Testimonials

 
Jake and his team exceeded my expectations seven-fold. Warner Thomas, CEOOchsner Healthcare Systems
 
Jake and Mike did a great job with the New Ambassador Training. I really enjoyed the 2 days and can see how this team building effort is an effective tool for hospitals. It makes sense to do whatever it takes to get employees loyal to the organization, accept "ownership” of problems, and feel empowered to " make a difference". I admit that I was very skeptical of the Disney connection, but feel that your company has made a good transition between the concept of "good show" at a vacation spot and a hospital. Janis Sloane, National Rehabilitation Hospital, Washington DC
 
Had we, as an institution, never found Jake Poore and his associates, we would not have prospered as we have. Our New Value Framework has brought out an environment that now produces significant collaboration, satisfaction and long-term loyalty. Edward Eckenhoff, President & CEONational Rehabilitation Hospital
 
Many thanks for all your help. I learned a lot and the course was invaluable to me. Gerrie Diglio, Clinic ManagerJohns Hopkins University Cosmetic & Dermatology