The ILS Difference

Have you ever been in a training program you knew was a joke? Or one which was really exciting and energizing but in just a week later was completely forgotten?

Integrated Loyalty Systems wants to make a lasting and profound difference in your organization. We help you put systems in place, integrating them together, to ensure lasting results.

The ILS Difference is what sets us apart from other organizations. It makes us unique. It makes us proud to make a difference in the organizations we serve and strive for excellence in everything we do. It's the way our company works for you, providing services and programs to help make our lives better.

Up-Down-Across: We Get All Involved

• ILS gets everyone on board to make it a successful initiative-from executives to management to front line employees.
• We make ourselves available to you. We pride ourselves in our responsiveness and timeliness to your requests and schedules.

Proven Methodologies delivered by Top Facilitators and Experts

• Proven Methodology- ILS has a Cultural Master Plan developed from best practices at world-renowned service organizations (including Disney, Southwest and Ritz-Carlton).
• Expert Implementation- ILS will send its top facilitators and coaches to your facility. With our team approach, we provide expertise in all areas.

Results: We Make it Last for Your Organization

• ILS will not only design customized programs and provide training, but will also provide support to help integrate the initiatives into your unique culture to sustain it long term.
• Provides Mystery Shopping "through the customers' eyes" to be sure checks and balances are in place and sustained.
• Our goal is positive outcomes, but we have a forward vision. We improve the service culture this year to impact results for the long-term.